How Roberto Santiago Manages The Crises

When people look at the market, they are going to notice that there is a crisis in shopping. One thing that they are going to see is that there are a lot of stores and even businesses that are closing down. There are a lot of reasons that many businesses are struggling when they used to thrive. One of the reasons that is often cited is the internet. Many people have thought that stores are losing out to the internet. However, there are many disadvantages that come with internet shopping. Some of these disadvantages actually increase the costs of shopping. For instance, online shoppers have to pay shipping fees.

 

While the internet does have something to do with shopping, there are other factors at play. One thing that is happening is that the customers are waking up to the practices of a lot of stores that they used to shop at. For instance, customers are starting to back away from clothing stores like fast fashion. They are instead going to thrift stores and second hand shops. However, the most important aspect to shopping is the experience. Customers need to get something new from the store. Once they get a one of a kind experience, then they are going to be more likely to spend their money at the store.

 

The same can be said for malls. Mall owners like Roberto Santiago understand the importance of experience. This is one of the reasons that they are still thriving in a time when other malls are struggling. Another reason is that this shopping center is offering more than just a place for people to spend money. For instance, it is offering people a place where they can hang out and be social. As a matter of fact, they encourage this with the entertainment venues that are set up such as the concerts. Other features the mall offer is a college and a concert venue. Therefore, people can step into their favorite shopping mall and take classes if they want. They can also listen to their favorite artists whenever they are playing. This shows that a lot of creativity continues to be put into the mall.

 

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