Article Title: Steve Ritchie’s Apology Letter ToThe Clients

Article Text:

Steve Ritchie is a businessman who is now serving as the Chief Executive Officer and President of the Papa John’s International Company. The company is among the top pizza delivery firms in the world, and it has its headquarters in the United States though its services are extended to the entire world. It has franchise team members and corporates which are more than twenty thousand. It is these franchises and corporates that help them serve a large number of clients making it be the best pizza delivery company in the globe. Steve was named the CEO of the company in 2018 and has been responsible for developing the company since that year.

Steve has a clear background of the company’s history since the time it began and up to today it’s a big company in the world. There have been some words which have been spreading concerning the company and its progress as well as the managerial team. The words were not appealing as they had an impact to the customers since they started viewing the company at a different angle. Last year Steve Ritchie drafted an apology letter to his clients across the globe. The letter was sending apologies on behalf of the company in regards to vulgar and bass language used.

Steve Ritchie noted important things in the letter stating that the company is bigger than none of them including the founder of the firm. So he was sorry for the words used by the person which are contradicting the virtues and values of Papa Johns. At Papa Johns, diversity and cultural tolerance are highly respected and appreciated. Putting into consideration that the company is serving people of different countries and cultures, the company has to uphold its communication skills and maintain good public relations.

Steve Ritchie is a good leader and plays a vital role in helping the company maintain its reputation in the globe. The letter has helped in strengthening the client base. He joined Papa Johns in 1996 as a part-time employee working as the customer service Officer. Gradually he received promotions, and today he is the Chief Executive Officer of the company.

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